When users are scanning to the network or to an e-mail address, the X945e always performs a duplex scan (both sides of the pages) so their works always end up with blank pages. This happens even if the option by default is Simplex or if they manually switch back to Simplex.
I checked all the configuration options and they all seem to be set to Simplex.
If they just photocopy it works fine as intended. Does anyone here have experience with this Lexmark product?