Scanner error
I have a number of Lexmark MX321/421/521 series printers that have a paper jam in the document feeder error that will not go away. We have tried factory resets, physically taking the printer apart to...
View ArticleI have a Lexmark Xc6152, that prints blank scans without anyone pushing a button
I have a Lexmark Xc6152. After you scan through the adf the screen says job is complete. After a few minutes it makes a scan of the glass and prints it out. It will do this every 5 minutes until you...
View ArticleMy Lexmark MX722ade auto-cancel my printing order
Hello,I need to test a Lexmark MX722ade printer but i can't since the printer cancel the order of printing, i must print throught an ethernet cable.The printer is detected and added by the computer,...
View ArticleLexmark XC9245 canceling print job almost immediately
When sending a print job to my Lexmark XC9245 a message on the top left-hand side of its touch screen is TST Canceling. The print job does not print. What can I do so that I can print? The printer is...
View ArticleC780 942.05 error - yellow toner metering cycle timeout problem
Following a prolonged calibration at startup, the C780 printer gives a 942.05 error. According to the service manual, the problem might be either with the toner cartridge or with the printer (or, I...
View ArticlePrint alignment off on pre-printed form
We have several Lexmark MS811 printers we use in our pharmacy. On two of them we have to print on a preprinted MAR form. I had to replace the fuser roller in one of the printers and now the alignment...
View ArticleLexmark - Scan to Email (SMTP Authentication Failing)
Hey everyone,I have a new one. A different client of ours recently had scan-to-email start failing. It worked yesterday, but this morning it didn't. Error message: "Authentication unsuccessful,...
View ArticleHow do I find access for the control board on Lexmark xc431
I have lost the embedded server user/password to my Lexmark XC431awd and have read on this forum about accessing the controller board and jumping reset by 2 pin holder to another position there by...
View ArticleUser is prompted to re‑register badge
Please advise. We are constantly getting users having to re-register their badges on Lexmark devices. This can happen every couple of days for particular users.We are trying to pinpoint the details.1....
View ArticleNetworked Printer Connection Problem
Hi,What would cause this issue for a Lexmark printer;Pinging 192.168.60.20 with 32 bytes of data:Request timed out.Reply from 192.168.60.20: bytes=32 time=17ms TTL=252Request timed out.Request timed...
View ArticleLexmark mx1145 invalid factory configuration
How to solve this issue allready upgrade it and set to factory defaullt but not fixed From searching knowing that it need service restore tool and obtain avalid license Pls help me to logg in lexmark...
View ArticleLexmark ms610dn 31.21 error code
Pls need help with this error I replace another new image unit but not solved I even tried to upgrade firmware still the same problem
View ArticleFlashing display on Lexmark printer
Flashing Lexmark printer's display where printer operates as suspected. Fix: 3&6 on startup. Once in diagnostics mode open toner door, shut toner door, before printer completes cycle, open toner...
View ArticleHow to turn off printer light
My Lexmark XS463de printer has a light that illuminates the printer bay where printed sheets come out. I would assume that the light would go out when the printer sleeps however it stays on all of the...
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Lexmark to Sharepoint default location
https://docplayer.net/21667933-Scan-to-sharepoint-administrator-s-guide.html Opens a new windowI'm currently working on a Lexmark XC6153, I'm able to connect to the main document folder on share point...
View ArticleLexmark CX532ADWE - Can this send scans through O365?
Hi folks,We are looking to purchase an Lexmark CX532ADWE printer. I have old printers and these lack the option to enter username and password now required to authenticate to O365 and send scans.Does...
View ArticlePrinters - Toshiba Problems
Hey Team,It's been a while and I'm back with something new! I have a site with some recent printer problems via their TOSHIBA e-STUDIO3015AC, and for some reason it randomly loses Internet connection....
View ArticleLexmark B2442dw "Tray 1 Missing" error
I have a Lexmark B2442 printer that displays the "Tray 1 missing" error even though the tray is inserted, and the paper supply is fine. I have verified there are no paper jams, and everything appears...
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Lexmark mx622 power button blinking between red and blue lights
I have this printer Lexmark MX622, the power button is blinking between blue and red light, and the display is showing a black screen, It is not loading the menu. How to fix this problem? Once I tried...
View ArticleRecommended B&W Multi function
We've always purchased Lexmark laser printers. I've got a ton of MX410de units that are getting a little old. Was looking at replacing with new Lexmarks but the MX431adn replacement only has a 2.8in...
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