Hello all,
First off I'm not a printer guy. I'm usually Network and Security but this got thrown on my desk. The agency I work for purchased a Lexmark CS510 Color Printer. It was shipped from Lexmark with all the components installed (i.e. ink, disposal box, imaging kit) all that good stuff. Ever since I set it up on the network and the users started using it, it will print a red, blue, and black dot on every page. I have opened it up and could see where these dots are setting on top of a shiny paper substance that is below the photo conductors and ink. I clean this off and on the next print it all comes back. If I print only black and white then the color spots go away. I've attached a picture of the ink spots. Like I said, I'm not a printer guy but I feel like this wouldn't have happened if it wasn't shipped with all the components...