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Lexmark T652dn "80 Routine Maintenance Replace Kit Now' cannot clear

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I'm working with a Lexmark T652dn. There is currently a message on the screen saying that I need to replace the maintenance kit, which I have already done. I've also followed the instructions on clearing the 'maintenance count' as recommended here:  https://www.printertechs.com/maintenancekit-instructions/101-lexmark-t650-t652-t654/434-reset-mainte...

After seeing the new Maintenance count, which is now '0', I reset the printer and the message still pops up. This happens over and over again. Resetting the printer to Factory Defaults doesn't help either. 

Any advice?


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