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O365 SMTP Issue

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I have 3 printers that all use the same Office 365 account for scan to email. Recently 2 of them have started receiving an error stating they cannot connect to the SMTP server. Nothing has been changed on either of these printers and the 3rd printer has had no issues whatsoever. Any ideas as to why they are suddenly experiencing this issue? All printers are Lexmark

Error codes: -10, -11


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